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Support Forum » Missing part?
June 01, 2011 by Ballaw |
I just opened my new Nerdkit about an hour ago and started with the first project. However, I quickly noticed that the crystal oscillator required for the first project is absent. The package has not left my sight since I opened it so it is not possible that I lost the component. What should I do? |
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June 01, 2011 by Rick_S |
Email support<at>nerdkits<dot>com and let them know. Way back when I purchased my initial kit, I had ordered extra's that they missed in the box. They are VERY GOOD about customer care. They will take care of you. Rick |
June 03, 2011 by Ballaw |
I haven't received a reply yet. In the case that they don't ever reply I will have to refund it. How do you go about doing this? |
June 03, 2011 by hevans (NerdKits Staff) |
Hi Ballaw, The delay was my fault, I apologize. I just replied to the email you sent us. Humberto |
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