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Customer Testimonials » My kit is missing a lot of parts!

December 11, 2011
by tylerb
tylerb's Avatar

Ok, I recieved my Nerdkit today as a birthday gift. So far it's not been a good experience. I opened it up and was a little confused. This is what it contained:

USB cable

2 breadboards

2 microcontrollers

LCD screen

assorted wires

registration paper

That was it..so I got an extra breadboard and micro controller and my kit was missing these things:

9v battery

voltage regulator

temperature sensor

2 red leds

2 yellow leds

2 green leds

pushbutton

spdt switch

7 bit wide dip switch

piezoelectric buzzer

4 2n7000 mosfets

crystal oscillator

capacitors

resistors

I've emailed support@nerdkits.com about my problem, we'll see how it goes.

This was everything in the box: "Nerdkit Package"

December 11, 2011
by hevans
(NerdKits Staff)

hevans's Avatar

Hi tylerb,

I just replied to the email you sent to support about this issue.

Humberto

December 11, 2011
by missle3944
missle3944's Avatar

TylerB,

Don't worry, the Nerdkits guys are great about fixing issues and orders. I'm sure Humberto will promptly fix your order and get you on the right track. These guys have some of the best service I've ever dealt with on the internet!

Welcome to the forums

-Dan

December 11, 2011
by tylerb
tylerb's Avatar

I can already see that, Dan. I was extremely surprised to get a reply to my email within 5 minutes on a Sunday afternoon. That really says a lot about this company. I'm anxious to get started!

Thank-you guys!

December 12, 2011
by Rick_S
Rick_S's Avatar

Yeah, I'll second what Dan said. I had an issue with a couple items in my kit when I first got it.

Their support is SECOND TO NONE

I'm sure they'll take good care of the situation.

Welcome Sign

Welcome to the forums!

Rick

December 14, 2011
by tylerb
tylerb's Avatar

I just got my package in the mail! Thanks everyone!

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